Begin your day with a seamless door-to-door service, where your dedicated driver and guide will meet you at your hotel in central Hangzhou or Hangzhou Railway Station. Enjoy a comfortable, point-to-point transfer as you head into Hangzhou's leading digital innovation zones, ready for a full day of immersive future-tech experiences.
Step Into Alibaba Ecosystem – Guided Innovation Campus Experience
Your first stop is the Alibaba Campus Ecosystem Experience, offering a closer look at how one of the world's leading tech companies is redefining e-commerce, digital retail, and smart urban living in China. This guided visit highlights how Alibaba's innovation ecosystem seamlessly connects technology, business, and everyday lifestyle.
Walk through a living example of China's digital economy, where innovation is fully integrated into real-world applications.
Shop at Hema Fresh – Experience AI-Powered New Retail Supermarket
Begin at Hema Fresh (Freshippo), Alibaba's pioneering New Retail supermarket, where the boundaries between online and offline shopping disappear.
Explore AI-driven supply chain systems, real-time data analytics, and mobile-first payment solutions that power a fully digitalized grocery experience. From robot-assisted logistics to app-based in-store navigation, Hema Fresh showcases the future of smart retail in China.
Discover Qinchengli – Explore Smart Urban Lifestyle Hub
Continue to Qinchengli Lifestyle Hub, a modern mixed-use space within the Alibaba campus that reflects the company's vision of future urban living.
Wander through curated retail spaces and contemporary architecture while observing how smart city concepts are embedded into everyday environments. Enjoy lunch here while experiencing a real-world tech ecosystem where lifestyle, commerce, and innovation seamlessly merge.
Interact at Wensan Road Digital Street – Engage with AI & Robotics Innovation Zone
Next, head to Wensanlu Digital Street, a dynamic district known for its concentration of AI and robotics innovation. Interact with service robots, explore smart devices, and experience hands-on demonstrations of emerging technologies such as AI applications and human–machine interaction. This area showcases how advanced technology is seamlessly integrated into everyday urban life.
Go Behind the Scenes at X27 – Enter Livestreaming & Digital Content Hub
Finally, visit X27, a livestreaming and digital content creation hub. Step behind the scenes of real-time livestream production and observe how digital content is created, broadcast, and monetized in real time. Compare online digital experiences with physical on-site engagement and gain insight into how livestream commerce and content platforms are reshaping modern communication and shopping behavior.
Return to Hotel or Railway Station
After the tour, you will be driven back to your hotel in Hangzhou or transferred to Hangzhou Railway Station for your onward high-speed train journey to your next destination.
Conclude your day with a deeper understanding of Alibaba's ecosystem—where AI innovation, robotics, digital commerce, and smart urban living converge to shape the future of modern cities.
Today's Activities: 
Accommodation: 
Meal: 
